I got a letter today from the customers solicitor saying " due to a family illness my clients do not need the upset this is going to cause them,so with your agreement the court case will not be needed and as from today the claim is not going ahead".It was 2 pages long but thats the jist of it. They got another star expert in who was on the job 2 hours took 145 photos,told them "pipework in some places is very old and a boiler change does not cover replacing radiator pipework". That cost £1550 to take 145 photos and write a load of rubbish and send it in a nice looking folder.At last its over im made up cheers