Care to elaborate?
I've always used Seaward testers with no problems, and would definitely recommend them.
For example we started off at work with against advice ending up with a supernova, along with patguard, then they bought a printer, first problem occurred, not compatible with supernova have to upgrade to supernova plus, tester sent off and upgraded at great cost only to get it back and find it didnt work with patguard anymore, "oh you need to upgrade patguard to patguard plus" more money passes hands.
Find printer very wasteful with tape cartridges wasted unrecoverable space at beginning of tape), without constant cleaning and diligence in keeping tape tight (spend more time on maintaining it than doing the testing!)the printer doesnt produce clear legible labels for long.
against more advice, company buys more into the seaward way with their PT300's RFID wands, braincells etc etc
Testers unreliable with connection to peripherals such as PC , wands, printers, will work for a while then all of a sudden an item will need pairing up again, technical support not worth a carrot, thats when you can get in touch with them.
New laser barcode scanner (slim rectangular type) loses its configuration on a regular basis and needs the barcode page scanned regularly.
Technical backup is rubbish with comments such as " never seen that before" instead of advice to rectify the problem!
equipment that seems to have been rushed out with several bugs.
Equipment such as the RFID wand not forwards compatible but backwards compatible ie although the menu on the PT300's (before updating again!) suggested they were compatible with the bluetooth RFID wand which miraculously "doesnt exist and wont in the future" yet the old supernova plus supports the wired version leaving a load of braincells that can only be used with the one tester and forcing a different approach to testing dependant on what testers are in use ( means we cannot have a standard means of testing).
Issues with the way software works with PT300's and loss of user passwords when updates are issued, Yep had to update again to use the new elite "hipster" printers.
Arghhh why oh why do our mangement insist on seaward gear(backhanders?)
need i go on? needless to say this is only the tip of the iceburg, i've lost count of how many times we've phoned Tech support(reckon we're the guinea pigs for beta testing their new gear maybe the management get the gear cheaper because of that?).
I hate seaward , I hate seaward