Morning everyone. Although I often seach DIYNOT for advise I've never posted before so please excuse any stupid things I may say. I am also not an alarm expert, just a user.
The main power lines to our village are being replaced this week and we have been notified that the power will be down for a considerable time. I'm concerned that this will be longer than our alarm's back-up battery life, and will cause issues with the alarm being set off and going into tamper mode.
I spoke to our alarm company today for some helpful advise and they have been absolutely useless. All they could say was they can send an engineer out. They can send an engineer out to disable the alarm, and then back out again to re-set it. Obviously this will be at a cost which we are not willing to pay as this power outage is out of our control, but also it would mean the additional cost of having 2 days off work for them to visit.
Can anyone offer any sensible advice?
My main concern is if the back-up battery dies and then the sounders go off at a ridiculous time of night, and also if it does think its been tampered with then I guess we will then have to get an engineer out to re-set it anyway. If the battery dies, it thinks its been tampered and then the power comes back on - what happens then. Will the sounders keep going until an engineer comes out?
The main power lines to our village are being replaced this week and we have been notified that the power will be down for a considerable time. I'm concerned that this will be longer than our alarm's back-up battery life, and will cause issues with the alarm being set off and going into tamper mode.
I spoke to our alarm company today for some helpful advise and they have been absolutely useless. All they could say was they can send an engineer out. They can send an engineer out to disable the alarm, and then back out again to re-set it. Obviously this will be at a cost which we are not willing to pay as this power outage is out of our control, but also it would mean the additional cost of having 2 days off work for them to visit.
Can anyone offer any sensible advice?
My main concern is if the back-up battery dies and then the sounders go off at a ridiculous time of night, and also if it does think its been tampered with then I guess we will then have to get an engineer out to re-set it anyway. If the battery dies, it thinks its been tampered and then the power comes back on - what happens then. Will the sounders keep going until an engineer comes out?