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- 22 Jan 2007
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The reason is that they are terrible quality. There also not suitable on gravity systems (although the instructions for the boiler state they are, gravity feeds to a cylinder heats the flow sensor (red harness) up too much and I've worked on one that needed a new set of sensors every 6 months for 6 years)
They shot themself in the foot with that one. BG took a boiler that was very very robust and had a great record for reliability (the Ideal Classic) and demanded that Ideal make it "electronic" So they could fit the PCB with the modem socket and as part of the service contract, they could tell if the boiler had overheated or there was an ignition or fan fault, and basically phone the customer to arrange a visit before the customer had even realised the boiler had failed, however the boiler that was produced, although it had the same hex/fan/chassis etc, had incredibly poor electronics and faults all the time, plus they never actually went down the road of using the modem feature for one reason or another.
They shot themself in the foot with that one. BG took a boiler that was very very robust and had a great record for reliability (the Ideal Classic) and demanded that Ideal make it "electronic" So they could fit the PCB with the modem socket and as part of the service contract, they could tell if the boiler had overheated or there was an ignition or fan fault, and basically phone the customer to arrange a visit before the customer had even realised the boiler had failed, however the boiler that was produced, although it had the same hex/fan/chassis etc, had incredibly poor electronics and faults all the time, plus they never actually went down the road of using the modem feature for one reason or another.