Problem with new Intergas HRE 18 OV not heating radiators properly

[DP]

Hi, Blue. It's set to hit 80 degrees which it probably does after 5 hours
I'm likening it to boiling a large pan of water on my littles gas ring on my hob i. e. I will boil eventually, but takes an age.

There are no settings that differ from those factory ones shown in the manual, so assuming it should work out the box, i can only conclude there's a fault.

It's been an interesting process, but it looks like I'll have to get Intergas out to take a look now unless anyone has any other ideas

Thanks everyone

G

How old is the boiler, has it been commissioned. What does the benchmark say about flow and return temperatures and gas consumption. IG probably only company that requires every detail about the boiler setup. If boiler new, first call would be to the installer

 

[Madrab]

I have a new HRE 18 OV boiler fitted on a Y plan system

 

[DP]

Memory of a gold fish is What I have

All the more reason to look at the benchmark to see the details and let the installer deal with the issue