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Problems with Marley Eternit Monarch Tiles

Discussion in 'Roofing and Guttering' started by Carrick, 22 Nov 2010.

  1. Gog11

    Gog11

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    Location:
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    We are in a new (built 2005 to 2007) development where 7 houses have been recoated. Marley have admitted a coating failure. They are refusing to accept that my roof has anything other than "natural weathering".

    I have now been referred to their solicitors.
     
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  3. Carrick

    Carrick

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    Thank you for contacting the Marley Legal Group.

    Membership to the group has currently closed (July 2012) as we have so many members from all over the United Kingdom and we have raised enough money to commission a technical consultant's report via the group's solicitors on the Marley Monarch and Marquess tiles/slates.

    If you or any others wish to apply for membership to the Marley Legal Group, should we decide to take Marley Eternit Ltd. to court, we would ask you to contact the Marley Legal Group's Coordinator asking to be added to the current waiting list of applicants to become a member of the group.

    Douglas Locke, douglas@locke.net
    Marley Legal Group Coordinator
     
  4. steve2646

    steve2646

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  5. mstan7

    mstan7

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    We have 30 houses on our development that have the same problem with the coating on the mentioned Marley tiles. The coating is peeling off leaving white coloured tiles.

    Have you made any progress?
     
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  6. welshroof

    welshroof

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    If you still have a NHBC cert and the builder put the roof on try the Ombudsman
     
  7. samm145

    samm145

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    Hi Guys - just found this forum and glad to hear I'm not the only one to have discoloured Marley tiles (Duo Marquess in Tuscan Red).

    I noticed a post asking for a copy of BS EN 490 - the 2011 version can be read here:
    http://www.scribd.com/doc/93776663/BS-EN-490-2011
    though maybe an older version (2004?) is more appropriate for our purposes?

    cheers
     
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  8. doca

    doca

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    Following this thread with some interest. Every roofer you ever talk to hates these tiles and tells you horror stories about them.

    I get the distinct impression this goes far further than just the colour issue - porosity, for example?

    Wish to God we'd never had these wretched tiles!
     
  9. steve2646

    steve2646

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    How did you guys get on with your action against Marley?
     
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  11. Carrick

    Carrick

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    Still fighting Marley after almost 5 years!
     
  12. Carrick

    Carrick

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    The Marley Legal Group of eighty eight members from all over the UK has been complaining to Marley Eternit Ltd. and their solicitors over the last two years as a group about the coating failure on these Marley Monarch, Marquess & Marquess Duo Tiles. Many members have been complaining to Marley for as long as five years. Marley reply to complaints that 'natural weathering' is the cause of their roofs going white and 'case closed'. The group has spent £20,000.00 on an independent technical report by specialist consultants who confirmed the coating had failed on these three brands of tile. The group has also spent over £10,000.00 on solicitor's legal fees trying to get Marley Eternit Ltd. to make a settlement to the group's members however after years of delaying tactics and legal get outs Marley would not make a settlement. The group have now been independently advised to put this matter to the media instead. If you are interested in submitting your own Marley coating failure story to BBC Watchdog then this link is where you submit your own Marley story - https://ssl.bbc.co.uk/programmes/b006mg74/contact . The group has now closed.
     
  13. terrypin

    terrypin

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    Interesting, we had a coating failure on two blocks of flats about 8 years ago, almost 20% of the 3000 tiles(double roman old English dark red)discoloured(unnaturally so) within 12 months.

    Marley were most unhelpful, we have not used any Marley product since.
     
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  14. welshroof

    welshroof

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    took my case to the ombudsman and nhbc re roofed my house no cost
     
  15. Carrick

    Carrick

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    We contacted NHBC regarding the coating failure on the Marley Monarch tiles however they said that they could only act if there was a problem with the workmanship in laying the tiles not on the construction of the tiles.
    What were your Marley tiles and was the problem workmanship on laying the tiles or just the tiles construction?
     
  16. welshroof

    welshroof

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    FIRST POINT I still had a nhbc warrenty left
    Marley did not want to know
    nhbc did not want to know
    went to obbusman with the loss of colour had devalued my property they said it had.
    nhbc re roofed my house.
     
  17. Carrick

    Carrick

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    Thank you and well done - What is the address of the Ombudsman please?
     
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