Re pointing… quality of work

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29 Apr 2026
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Just had this done at my home.
I advised him this morning that I wasn’t happy and not to continue unless the standard was improved.
I returned home to this… obviously I cannot show all but it’s all the same standard.
First 2 photos of 2 replaced bricks and second 2 of pointing
I have not paid and would like your input please.
I have now been asked for payment and I’m really not happy about it all but need professional input on quality please.
 

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He has absolutely no idea what he's doing.
Pointing London Rustics is a faff but with the correct technique there is no reason to mark the bricks. I doubt he's even raked out the joints for new pointing to be effective...and what has been done seems random.
Do not pay, he may issue a MCOL against you but he has no chance of claiming.
I would persue him for damaging the brickwork...sorting out that mess will be tricky.
 
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