Replace silver flexi hose on expansion vessel

[dilalio]

Madrab : The hose is burst and it is spraying water but I’ve applied the stop cork tap , until water is needed. 2. The signs are that the hose was bent on installation and has now burst. The washer ? Doesn’t seem to be. 3. The matter got worse from 26.12.24 until now, because the allocated plumber has a family need and refused to come on 30.12.24 as promised. 4. On a new thread: Not quite now, since I am new to this topic and online page. Cheers.

Dilalio : 1. The insurance company seems okay but the plumbers are refusing to go the extra mile to help me. For instance, b and q, Ltd, is open until 4pm on 1.1.25. Yet there’s a refusal to solve it. 2. The big insurance companies are insisting on an excess of £60 for Gas boiler cover but some SME companies are not. 3. Lastly, this flexi hose seems to have been here for many years, but a new water cylinder was installed on 21.11.2022, after 16 years of the old kingspan one. 4. Therefore there’s the need to inspect this hose, every year or convert it to a fixed pipe.

Think you need to differentiate between a plumbing issue and insurance cover issue!

You have a part that has failed. Regardless of why and who's fault, it needs replacing or converting to hard pipe.

You are free to source your own emergency plumber, who is willing to attend ASAP and carry out the repairs.

If you are able to do this and get an estimate from someone, you could then speak to the insurers and ask if they will reimburse you after you have paid for the work.

This would seem to me the most timely way to get it resolved.

I have done it this way before, customer pays me, insurers pay customer on presentation of my invoice!