Last week i ordered some new hitachi cordless kit from america. From two different suppliers. EVen with the import duty etc, with the way the exchange rate is its still less than half price. The first item was shipped by a us courier from washington and delivered by a britsih courier and arrived in 3 days. Not bad going.
The second items were shipped by ups and although a little slow in getting shipped over here, it was trackable over the net and took 7 days. So its cleared customs and now in the hands of the good old royal mail. Come home yesterday and theres a note on the doormat saying they tried to deliver it whilst i was out, and they will try to redeliver it today. Problem was i knew no-one would be in so i spent 15 minutes on the automated system arranging for it to be sent to my local post office (as its in the gatwick airport depot 35 miles away) where i could pick it up. I get home and theres another note on the doormat saying they tried to deliver it. so i phone up and eventually speak to a humanoid who tells me the computer phone system is ****e and he will sort it for me. I can pick it up after 2 tomorrow afternoon at my local post office 1/2 mile down the road.
Tonight i get a call while im on the other phone and they leave a message telling me its to big to send to the post office!!!!FFS ITS COME HALFWAY AROUND THE WORLD AND THE ROYAL MAIL CANT SEND IT 35 MILES IN A BIG TRUCK!!!!!!!!!
The second items were shipped by ups and although a little slow in getting shipped over here, it was trackable over the net and took 7 days. So its cleared customs and now in the hands of the good old royal mail. Come home yesterday and theres a note on the doormat saying they tried to deliver it whilst i was out, and they will try to redeliver it today. Problem was i knew no-one would be in so i spent 15 minutes on the automated system arranging for it to be sent to my local post office (as its in the gatwick airport depot 35 miles away) where i could pick it up. I get home and theres another note on the doormat saying they tried to deliver it. so i phone up and eventually speak to a humanoid who tells me the computer phone system is ****e and he will sort it for me. I can pick it up after 2 tomorrow afternoon at my local post office 1/2 mile down the road.
Tonight i get a call while im on the other phone and they leave a message telling me its to big to send to the post office!!!!FFS ITS COME HALFWAY AROUND THE WORLD AND THE ROYAL MAIL CANT SEND IT 35 MILES IN A BIG TRUCK!!!!!!!!!