Salus RT520TX Thermostat not controlling boiler/receiver

[Benjamski77]

I’ve reset my thermostat and re-paired it to the receiver (red light goes from flashing to permanently on) but the green light doesn’t come on unless I switch it to manual.

When switched to auto, the thermostat doesn’t switch the green light on when the flame indicator is on; I set the thermostat to well above the current temperature so would expect the boiler to fire up and heat the radiators etc

any ideas why it’s not controlling the receiver?

 

[CBW]

Checked/replaced batteries for good alkaline ones?

 

[Benjamski77]

Yes just before it stopped working the battery icon came on so I replaced the batteries.

thanks

 

[ianmcd]

Turn the thermostat to as low as it will go usually 5 degrees leave it at that for 5 seconds then turn it to as high as it will go usually about 30 degrees and leave it at that for 5 seconds if the boiler now comes on set the thermostat back to what you usually have it set to and job done

 

[Benjamski77]

It’s seems to have done the trick!!
had to completely reset the thermostat again, repair and then did the turn down to 5 degrees.

fingers crossed it carries on working now

thanks