- Joined
- 19 Jun 2019
- Messages
- 94
- Reaction score
- 0
- Country
Hi,
Any ideas what can cause a Smartcom to lose connection to the Texe Cloud server.
The App was working, then stopped due to cloud connection, left led flashing.
This was fixed by the person who installed it, not sure what was done.
It's now dropped the connection again.
It's connected to a BT router via a cable, internet is fine.
I have a similar Texe system that is connected to BT router via wifi which works fine.
I don't currently have SW versions but it was installed within the last year so should be current.
Attached is the error seen on the App
Thanks
Dave
Any ideas what can cause a Smartcom to lose connection to the Texe Cloud server.
The App was working, then stopped due to cloud connection, left led flashing.
This was fixed by the person who installed it, not sure what was done.
It's now dropped the connection again.
It's connected to a BT router via a cable, internet is fine.
I have a similar Texe system that is connected to BT router via wifi which works fine.
I don't currently have SW versions but it was installed within the last year so should be current.
Attached is the error seen on the App
Thanks
Dave