smartcom

Joined
17 Feb 2008
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Berkshire
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United Kingdom
Bought a new phone, generated new app activation code entered this, then asks for user code (one i type into keypad) but won't connect. Any ideas please? message says can't log in can't access smartcom?
Noticed far left LED flashing, is that the cloud server down? My wifi light is solid green on smartcom so that looks ok.
 
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Generating app codes from the keypad, sets up a new account.

Should generate the app code on a phone or smart device that's connected and use that on the new phone.
 
Sounds like your smart com wasn't connected, I can never remember which light is which, should be solid rather than flashing.

Would have expected an ATS fail to show if it was down for any length of time but depends on how that's been programmed.
 
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