Texecom Elite 64W problem.

[egtrev]

Hi all,

I have brought a Telxeom Elite 64W kit with wireless keypad, wireless bell and 3 wireless PIR's.
I'm having an issue setting it up.

I have no wired equipment, just what comes with the kit.
Before I powered it up I used the supplied cable to connect the back of the keypad to the engineer port as I believe this is needed to learn the first wireless keypad.
So I powered up - it went into an Alarm, I put the batteries into the keypad and used the engineer code to stop the alarm. I go into engineer mode, it asks to set language, then once language is set it asks to 'confirm devices'. This is where I think I'm having a problem, I see:
Net RKP> ........
1 Exp> ........
I select Yes, then Yes to confirm but nothing happens (manual says it should go to "Learn Richochet" at this point.)
If I manually go to the 'Learn Ricochet' menu option it just says "All Devices Learnt"
I'm assuming the panel isn't seeing the panels onboard Ricochet receiver.
This is as far as I can get and can't actually learn any of the wireless devices.

Am I missing something? Do I have to enable the onboard Richochet receiver somewhere first?

Thanks for any help with this.

 

[secureiam]

its not seeing anything from what you are saying.

its also saying that the ricochet is full, yet you havent learned any devices yet?
I would start with defaulting the panel and the expander, if its still full after defaulting the expander, then you can try deleting each device manually and then starting again.

I would keep the lead connected and not the batteries, as if you are having issues you don't want to wear out your batteries.

 

[egtrev]

It looks like it was a faulty panel - I got another kit today and followed the same process, this time when confirming devices I got:

Net RKP> ........
1 Exp> 1.......

All the Richochet devices learnt fine.

I've tried defaulting the other panel but it is still the same.
Not sure how I default the expander - note the expander is not a separate box, it has a 32 zone receiver built into the panel.

One off topic question - the wireless PIR's work but they don't actually light up when activated - I'm guessing this is just a battery saving feature?

 

[Alarm Engineer]

I'm guessing this is just a battery saving feature?

Yep.... they only light up in engineer mode.

 

[egtrev]

Yep.... they only light up in engineer mode.

Thanks. Will take a bit of getting used to, I keep thinking they aren't working.