Texecom Keypad Garbled Text

[ln1234]

I think I know the answer to this one - that I need a new keypad but thought i'd check.

The keypad display is showing up as garbled on the 2nd line, and the number 6 isn't working. I was moving the keypad to another location, and I think i might have accidentally touched the live (red) wire of the alarm cable onto the PCB. I suspect this has caused a short somewhere, but wanted to double check.

Taking the power off and on does the same thing. Panel is 24 Elite and is in engineer mode.

Cheers

 

[secureiam]

technical term for the keypad is knackered. needs to be replaced.

if wiring the keypad with the panel powered up, remove the 12V+ inside the panel first so you cant do it again.

 

[ln1234]

I have ordered a new keypad. That is such a great idea to remove the 12v inside panel first!

Cheers