I have an Elite 32 system fitted with a Smartcom that connects via wifi. The system is working perfectly. I can connect via Wintex using Smartcom and I get arming and disarming notifications on the Texecom app. Until recently I could also enter my alarm code and get access to the system. Now everytime I try and log on i get the message "Error you seem to be offline. Please check your internet connection and try again". The Smartcom is at the latest firmware (04.06.01). The first 2 lights are solid blue. Can anyone offer any advice on what may be wrong please? Thanks Nigel
Texecom Premier Elite 48- suddenly cannot connect to app
- Thread starter NigelCollins
- Start date
Is it because they don’t make a Texecom elite 32 ?
My mistake its a Premier elite 48 wireless system
Have you tried re booting smartcom ? Eg unplug it and re connect it after 30s ?
sounds like smart com is connected tio the internet but your phone/ smart device is not
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