Tilt Turn Door Gearing

10 Apr 2022
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I have a tilt and turn door that operates in an unusual way. This is a left hinge hanging door; looking at door from the inside, the hinges are on the left and swings inwards.

The standard or typical positions to open/close/tilt the door should be as follows:
  • 6 o clock position (close door/window)
  • 9 o clock position (open door/window)
  • 12 o clock position (tilt open).

However, my door does this:
  • closed in the 3 o clock position
  • opens in the 6 o clock position
  • tilts in the 9 o clock position
See Images below!
How can I adjust/fix this, so it operates like a standard tilt/turn door? Is this a gearing issue?

Note in the image of the "3 o clock position", this is the furthest it will go since there's siding on the exterior of the house that prevents a full 3 o clock position close.

I am in Toronto, ON, Canada so there's no service providers. There is no warranty on the door either as it was sold to us as a cash price with no support (even at the request for paying for service).

Any advice is greatly appreciated!
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