Toilet seat keeps falling down

[loziv]

Hi

We have had a new bathroom installed but the seat on our toilet does not stay up and when you sit down on the seat the lid falls back onto your back

What is causing this the toilet and seat is the one we had before and it was fine before?

The plumber said there is nothing they can do they said if we buy another toilet seat and he will fit it but I don't think that would do anything as there was nothing wrong with the seat before

 

[buck51]

clearly something as altered, if you dont know what then we can only guess, maybe fixing adjustments.

 

[Burnerman]

Most loo seats have variable adjusment, and basically it means that the bits that go through the pan ceramic need to be brought forward a bit. This is possible in the majority of cases, and the seat needs to come off and the threaded pins that pass through the pan should be repositioned.
Of course, your new pan may be the exception to that rule!
John

 

[loziv]

I think they did try the adjustments but it didn't solve the problem

The pan is the old pan same with the seat, which was fine before the room was retiled and floor tiled

Could it be the cistern is not positioned correctly?

What would buying a new seat solve?

Untitled

• loziv
• 5 Dec 2013
• 1

Untitled

• loziv
• 5 Dec 2013
• 1

 

[buck51]

Yes too far forward,
If they moved the cistern forward to tile then they should have moved the pan the same amount.

 

[loziv]

Thanks so I need to tell them that the cistern is too far forward ? How can you tell?

What is involved repositioning the pan as well?

You would have thought they would know this without me having to use the forums

 

[TCCHeating]

Thanks so I need to tell them that the cistern is too far forward ? How can you tell?

The seat keeps falling down

 

[buck51]

Its not Rocket Science is it, it was OK before, then they tiled the wall behind the cistern, now the seat wont stay up.
If they had moved the pan forward by the same amount the seat would stay up and you would not have a problem with it.

 

[loziv]

Thanks

Is it a big problem to sort?

 

[Madrab]

Was the toilet moved? Not too sure if the only the cistern itself could have been moved forward by say 10mm to accommodate the tiles given it's a closed coupled system and not be leaking, though stranger things have happened, it may have been tilted though.

 

[loziv]

Thanks all

Also with the cistern this has just been attached to the tiled wall behind using mastic on one side is this normal?