two Sunhouse SHs - SSH18A - 79352S and 79353 Read more: htt

[ga0123]

hello,

purchased a flat recently (Oct) there are two Sunhouse SHs - SSH18A - 79352S and 79353 - were not working, checked supply and needed to change electric meter, success - heaters on. But as i travel a lot, they were turned off at the wall switches. now they don't work
checked elec supply - night time - coming to the heaters. checked daytime - no power to the heaters as on Econ 7.

the fuses on the fuse box checked and ok.

probs with the heaters, i think, but what is probability that both went wrong at the same time?! never have had SHeaters - are they supposed to be left on most of the time and regulated by the dials? is it possible that switching them off caused not 'kicking' back - any ideas what needs to be checked, what can go wrong and can be easily fixed, do not wish to spend fortune if can be fixed,

have seen many very useful comments and advice but nothing fits my 'bill'
many thanks for your help

 

[EFLImpudence]

they were turned off at the wall switches. now they don't work

That's what happens when you switch off something.

Seriously, though it's extremely unlikely that they would both fail together.

checked elec supply - night time - coming to the heaters. checked daytime - no power to the heaters as on Econ 7.

the fuses on the fuse box checked and ok.

probs with the heaters, i think, but what is probability that both went wrong at the same time?! never have had SHeaters - are they supposed to be left on most of the time and regulated by the dials?

Yes.

is it possible that switching them off caused not 'kicking' back - any ideas what needs to be checked, what can go wrong and can be easily fixed,

They are only primitive things, i.e. mechanical.

Can't really add much to the above posts.

have seen many very useful comments and advice but nothing fits my 'bill'

If you are sure there is power to the heaters (again two going wrong together is unlikely) - how have you determined this? (unreliable magic pen)- you will just have to make sure things meant to be contacting are doing so.

Are you sure you aren't overlooking something obvious.

 

[ga0123]

thanks for your comments, what other checks could you suggest ? what is 'unreliable magic pen'?

in the previous replies, somebody suggested to connect a heater to 13amp plug and check whether heater is ok - a good start? any indications on the heater that it is charging? is there a separate fuse inside the heater that could have blown when heaters switched back on?

thanks,

 

[riveralt]

You should try the plug test first to establish that it is your heater that has broken - as EFL said very unlikely that both go at the same time.

Here is a picture of the inside of your heater.

http://www.storageheater.co.uk/Models/Sunhouse/79342S.htm

I would give the manufacturer/this firm a ring. It does seem odd that both you and the other person have what appears to be the same problem. There may be a particular issue with this heater that they can quickly help you resolve.
http://www.storageheater.co.uk/contact.htm
At the cost of a phonecall your problems could be solved.

Magic Pen: http://www.screwfix.com/p/kewtech-kewstick-one-voltage-tester/56462

 

[ga0123]

hi, many thanks - tests have been carried out with a 'proper' tester - two magic pens - red and black .

have seen this website - lots of info - will call them tomorrow and hopefully get some positive answers