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Underfloor heating catastrophe
- Thread starter PerranOak
- Start date
You don't.
The last system I installed it was a requirement of the 10 year guarantee to take a photo of the element and sensor fitted before tiles were fitted!
And presumably the instructions say to use it. If that is the case, then you tell the installer to fix it - at their expense - because they didn't do the job properly. That is basic consumer protection law - all services must be provided with "reasonable care" and no amount of small print can remove that.
If they cause further damage in repairing it - then they are liable for fixing that. In extreme, yes that could mean ripping up all the tiles and replacing the lot - if you haven't got/can't get a matching spare.
And make a point of telling them to use the frickin conduit this time
Thanks for the update. It only took a year to fix!
Did the original installer pay for the repair?
Did the new sensors go in with conduit?
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