UPVC window not locking as shoot bolts not moving

18 Jan 2011
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United Kingdom

I have a UPVC window that does not lock. The handle moves and I can hear clicking behind the handle but she shoot bolts do not move which I assume means they don't engage the locking points and I assume the window pushed open as a result.

What is likely to be the issue and is it easy to fix?

Also it is a first floor window with the hinges at the top. Its difficult to get to them from the inside of the house. Is it easiest to remove the window or get a ladder?

Any help or help would be appreciated.


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probably it is not necessary to remove the window, but only the handle and the locking system
Thanks for the reply. Excuse my ignorance. I can manage removing the handle. Does the locking system simply unscrew or is it more complicated than that. Thanks
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It simply unscrews but you'll need to be under it to see what your doing, I think that was the question you were asking

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