USB Com Driver Files

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23 Dec 2016
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I am trying to connect the Wintex app to my alarm panel using the USB COM cable but I can't find the FTDI Driver Files and when I connect the cable it doesn't install the driver files automatically.

Can anybody share the files with me or point me to them on the internet. I've tried the Texecom support site but I can't find them there either.

Thanks
 
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Many thanks Secureiam, drivers now installed and I have connected to the panel. This is going to sound like a really daft question but what is the easiest way to power down the panel so I can update the firmware?
 
Have connected the flasher and now comes up with a message saying 'Board failed to respond correctly'

Any idea how to resolve it?

Thanks
 
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Thanks Sparkymarka, it was two of those things, wrong software and cable upside done. Resolved now and latest firmwire installed. I've also sent the data back to the panel from Wintex and confirmed devices. Do you know if I have to relearn each of them individually? Also, got a message coming up saying UDL Lockout but can't figure out how to fix it.
 
Is the UDL code the same in the wintex profile and the control panel ? Look in edit profile tab in wintex ....and engineer code , 7 yes , scroll to UDL options in panel
 
I think I know what could be causing it. I am trying to set up the Smart Com, got it configured on the panel and have generated a code but when I enter it in the Texecom Connect App then enter my user code, it tries to sync then falls over and says;

'Failed to Log in to your security system. Please ensure your user code is correct'

However, it is?
 

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