Who actually turns off a Smart Meter

[worcesterman47]

Hi,no I did not mean to lead you into thinking I would turn off the power ...but the now "turned off" Smart Meter shows No readings just blank screen....so to get to the actual readings now I have pressed an arrow (on the Smart Meter ) and it shows the actual readings

 

[EFLImpudence]

...but the now "turned off" Smart Meter shows No readings just blank screen....

You cannot "turn it off".

 

[worcesterman47]

OK. ..not physically turned off....but the original utility company who installed it has turned off the readings element as they no longer will be using it....so its just a blank screen now when looking at it.

 

[EFLImpudence]

I don't understand.

Are you saying you are now getting free electricity?

 

[worcesterman47]

Nooooooooo ..... my daughter had a smart meter .....but switched to another supplier who does not use smart meters.......her new supplier has asked her to send in her monthly usage readings.......but when checking the meters in her meter box(where the smart meter is located).....she could not get any readings because the screens were blank on the smart meter......and as there is no alternative meters just the smart meter .....there was no readings to send in......and we wondered now how to find them.

 

[ban-all-sheds]

her new supplier has asked her to send in her monthly usage readings

She should ask her new supplier to come and take them.

 

[Mottie]

But there is NO readings on it.....just blank screens .....and the new supplier wants my daughters first readings now.

I’ve just checked ours - due to be changed next month as we have just changed suppliers. I had nothing showing until I pressed a button and then it lit up. Continuous pressing of the button and it cycled through time, date, daily charge and ended up on total units used.

 

[worcesterman47]

Many thanks for that info....that seems the way to go

 

[big-all]

Hi,no I did not mean to lead you into thinking I would turn off the power ...but the now "turned off" Smart Meter shows No readings just blank screen....so to get to the actual readings now I have pressed an arrow (on the Smart Meter ) and it shows the actual readings

sorry i may have confused you
they can without asking you turn your power off remotely with a smart meter
so after the "turning off the meter" comment from you i was just clarifying but said you instead off them by mistake

 

[HawkEye244]

But there is NO readings on it.....just blank screens .....and the new supplier wants my daughters first readings now.

Fantastic mate, free leccy... don't rock the boat.

 

[HawkEye244]

Only smart thing in my house is me and it's staying that way.

 

[mattylad]

Just to clarify here, as it has an LCD and is supposed to enable power saving within the house (oh yeah!) it most likely also has a power saving mode within it that simply disables the LCD display when not required and a press of a button will re enable it for a short time, long enough for it to be read manually.

The meters themselves are not "turned off", it is just that it has gone into sleep mode. Switching suppliers on first gen smart meters shows that they are not too smart as the new utility company likely cannot read them.

ISTR (read a news article)
The new breed of smart meters that will allow any utility company registered with the central data organization that is going to retain the data will enable easy switch over.

I still won't have one.

 

[ban-all-sheds]

Many thanks for that info....that seems the way to go

It's up to you.

You can pay them to do their job for them if you think that's the right thing to do.

 

[worcesterman47]

It's an online supplier....part of the contract is she sends in monthly readings

 

[ban-all-sheds]

Part of the contract is that they cannot impose unreasonable terms and conditions.

If she cannot make the meter display readings then she is not at fault.