My friend bought a Dell Inspiron 1501 laptop running Vista. She's been trying to set up her wireless network connection but it just isn't happening.
The best she got on diagnostics was that the laptop to router connection was fine, but router to internet wasn't. To rule out an internet problem, we started up her old laptop and it connected to the internet just fine.
Did a bit of fiddling about (this was the first time I'd ever clapped eyes on Vista, so it was a learning curve) and couldn't get anywhere. One minute it would tell us that the connection was fine (though still not connecting to the internet) then it would tell us that there was a problem and to contact ISP (but we knew it wasn't the internet cos the other computer was connected at this point).
Then, we lost all network connections completely. When you asked it to find network connections, it came up saying there were none (and there should have been two - hers and her neighbours).
I noticed that "Network Discovery" was set to Off, but when I tried to activate it, it just sat there for about 10 minutes doing nothing and froze.
It's driving me nuts. I've never had anything to do with wireless networks or Vista before, but surely it shouldn't be that hard to set up?
Anybody got any ideas?
The best she got on diagnostics was that the laptop to router connection was fine, but router to internet wasn't. To rule out an internet problem, we started up her old laptop and it connected to the internet just fine.
Did a bit of fiddling about (this was the first time I'd ever clapped eyes on Vista, so it was a learning curve) and couldn't get anywhere. One minute it would tell us that the connection was fine (though still not connecting to the internet) then it would tell us that there was a problem and to contact ISP (but we knew it wasn't the internet cos the other computer was connected at this point).
Then, we lost all network connections completely. When you asked it to find network connections, it came up saying there were none (and there should have been two - hers and her neighbours).
I noticed that "Network Discovery" was set to Off, but when I tried to activate it, it just sat there for about 10 minutes doing nothing and froze.
It's driving me nuts. I've never had anything to do with wireless networks or Vista before, but surely it shouldn't be that hard to set up?
Anybody got any ideas?