Wiring a BT Socket

[DetlefSchmitz]

So no?

 

[Jetheat]

I have been paying the bill, including phone line and broadband.
I don't know how long this phone line has been offline.
I have to try and claim back now.
On the phone with Virgin now.

 

[DetlefSchmitz]

OK - let us know what happens!

 

[flameport]

disconnected my BT socket.

On the phone with Virgin

Which is it - BT or Virgin? Two entirely separate networks.
If you are with Virgin and you are connecting to BT / Openreach wiring, you will get nothing.

 

[Jetheat]

I am paying Virgin, and my phone is connected into the socket that I have show above. I don't know who that belongs to.

Virgin did a test on the line and says it's all green from their end.

They will send a technician tomorrow.

JH

 

[winston1]

So you have what appears to be a BT dropwire connected to an unknown socket and you expect Virgin line to work off it?

Expect a big bill from Virgin if nothing is wrong and your plasterer has removed their (Virgin's) socket.

 

[Jetheat]

It was connected there before and was working!

 

[AndyPRK]

It doesn't look like virgin's cable to me. Although I don't know what the older VM cables look like, only ones going back 5 years

 

[AndyPRK]

maybe post a picture of where you route is, and where the cable comes in

 

[Jetheat]

It doesn't look like virgin's cable to me. Although I don't know what the older VM cables look like, only ones going back 5 years

What do their connection points look like?

JH

 

[AndyPRK]

Like the youtube video's back on page 3, with ntl or Virgin Media (or maybe something else) written on them.

The wires inside tend to be orange & blue only (pairs)