Yearly gas safety inspection/service

[RobTi]

Hi my mother just had the above local authority property and she says they were in for 10 mins max, Worcester combi please around 8 years old.
Does this sound right ?
Thanks

 

[oldbuffer]

1. If she has no other gas appliances you can just about do a gas safety check on the boiler in 10 minutes. It will be the absolute bare minimum of checking with a flue gas analyser, and just possibly a gas rating.
2. If there are any other gas appliances (e.g. hob), then unless there were two people working independently then a full safety check was carried out.
3. No service of any kind is possible in 10 minutes.

 

[RobTi]

1. If she has no other gas appliances you can just about do a gas safety check on the boiler in 10 minutes. It will be the absolute bare minimum of checking with a flue gas analyser, and just possibly a gas rating.
2. If there are any other gas appliances (e.g. hob), then unless there were two people working independently then a full safety check was carried out.
3. No service of any kind is possible in 10 minutes.

Thanks its the only gas appliance in the house. Can i ask in a time frame when you would do a service rather than a safety check ?
Thanks

 

[oldbuffer]

1. They are different things.
2. Manufacturers usually specify and annual service. However, it mostly only happens while the owner is trying to keep a guarantee current.
3. The point of a service is to ensure the boiler is running efficiently and try and identify and rectify any problems early, before breakdown.
4. The point of a gas safety check is just that, to ensure it is safe to use, even if it is on the point of failing.
5. A safety check should be done as part of a service anyway, although it won't necessarily result in the issue of a Safety Certificate (CP12)

 

[ianmcd]

sadly this is an industry problem, all started by BG, they were charging for an annual service, but only do what they then changed their T&Cs to anuall safety check, now called poke and go, it is not any kind of service, it is the absolute minimum to tick boxes, it is an absolute disgrace and 90% of the so called engineers are totally clueless, not their fault, their bosses are on them like a nappy if they cant carry out 10-12 jobs a day, there is no possible way you can carry out that amount of proper services in a normal working day

 

[Mottie]

3. The point of a service is to ensure the boiler is running efficiently and try and identify and rectify any problems early, before breakdown.
4. The point of a gas safety check is just that, to ensure it is safe to use, even if it is on the point of failing.

Same as a car service and the annual MOT test. The MOT is just the absolute minimum standards.

 

[Monty_jon]

I've just had mine serviced and it was also a bosch, the engineer took at least 45 minutes. he spent 10 minutes giving it a good clean

 

[ianmcd]

I've just had mine serviced and it was also a bosch, the engineer took at least 45 minutes. he spent 10 minutes giving it a good clean

And the other 35 mins completing the laptop

 

[Schrayder]

When something is free at point of use it's not always the best quality.

 

[Nige F]

Like the NHS ? Utilities like BG must make profits for the shareholders

 

[Schrayder]

Not specifically like the nhs, just that if youre not directly paying the bill you don't have any say on quality.
If that contractor had to present you with a bill at the end of the job he would make sure you were happy with the service.
Bg is not a utility anymore. It is as you correctly state a business and a fairly bad one or so i hear.

 

[Ihavenojob]

I take it the boiler belongs to the Council/HA, if so they do what they deem right, as long as it's safe. Councils usually just change boilers if they become troublesome.

 

[RobTi]

Thanks everyone I just wondered as she said he was in and out and I wondered why they wouldn’t service it when they were out but it has been explained on here now
Thanks