We've recently moved into a new house and found out that there is a problem with the boiler in that unless we have the hot water running at quite a low level the water end up pratically cold. This ends up meaning that it takes us about 20 mins to run a bath.
We had a British Gas (BG) engineer around to have a look at the problem and he suggested that it was probably the heat exchanger. The problem is however that at some point it looks like someone has damaged some of the screws which meant that after 30 mins of trying to get loose he said the boiler would need to be replaced unless Glow Worm (GW) knew any different. As such i got one of their engineers out but as soon as i told him about the damage screw he didn't even attempt to look at the problem and left.
I was just wondering as the boiler is only 5 years old do you think that it is likely that a new boiler would be required? Both the BG and GW engineers were not very keen on trying to drill the screw out but they were both on a fixed rate repair so not sure if they were keen on spending the time on it. The independents around here seem too busy to bother with work like this - they seem to just push a new boiler when i call them which obviously is the last thing i want to do.
If anyone can offer some advice on this it'll be much appreciated.
We had a British Gas (BG) engineer around to have a look at the problem and he suggested that it was probably the heat exchanger. The problem is however that at some point it looks like someone has damaged some of the screws which meant that after 30 mins of trying to get loose he said the boiler would need to be replaced unless Glow Worm (GW) knew any different. As such i got one of their engineers out but as soon as i told him about the damage screw he didn't even attempt to look at the problem and left.
I was just wondering as the boiler is only 5 years old do you think that it is likely that a new boiler would be required? Both the BG and GW engineers were not very keen on trying to drill the screw out but they were both on a fixed rate repair so not sure if they were keen on spending the time on it. The independents around here seem too busy to bother with work like this - they seem to just push a new boiler when i call them which obviously is the last thing i want to do.
If anyone can offer some advice on this it'll be much appreciated.