Hi,
My Gas Safe engineer installed a new Ferroli Domicondens F28 boiler. From the start it kept going into lock out and banging in the exchanger. He tried everything he knew but it wasnt right. Ferroli engineers have been out twice now and it is still locking out. The last one changed all the settings in the pcb and after he left it was worse than before. I am waiting for a visit from Ferroli again next monday.
I have no confidence at all in this boiler now. If it is not fixed properly after this next visit, am I in my rights to ask for a new boiler? Who pays for the removal and installation of the new one? I would be grateful for your views.
maidstone.
My Gas Safe engineer installed a new Ferroli Domicondens F28 boiler. From the start it kept going into lock out and banging in the exchanger. He tried everything he knew but it wasnt right. Ferroli engineers have been out twice now and it is still locking out. The last one changed all the settings in the pcb and after he left it was worse than before. I am waiting for a visit from Ferroli again next monday.
I have no confidence at all in this boiler now. If it is not fixed properly after this next visit, am I in my rights to ask for a new boiler? Who pays for the removal and installation of the new one? I would be grateful for your views.
maidstone.