That's because the banks have purposely made it harder to do it in a branch. People are getting the timeline of events the wrong way around,
I'm not sure whether you are entirely right there, I was involved with many of the banks, before I retired, and saw the gradual decline in usage. Keeping them open, was a major expense, what with all the salaries to be paid. We have moved from paying for accounts, to being paid to have an account, from what has been saved on premises, and salaries. In the meantime, the whole banking process has become so very much slicker, minutes and seconds for payments to clear versus sometime several days. Now you can bank around the clock, then you had banking only available during banking hours.
I know what I prefer.
I'll have a think about that. I can't really remember what we used to go to banks for! It's so long ago.
You used to have to either keep cash under the mattress, or put it in the bank. To pay someone, you had to either go along with your passbook and draw the amount out, banking hours only, or write them a cheque. Having a cheque, was no guarantee they would be able to clear it, so they might hang onto the goods, until cleared.
I worked far from home - some companies would pay me in cash, sending cash via registered post.
Then, along came cards, and the ability to draw out cash, from an ATM. So salaries could be paid straight into banks, and you could get cash out anywhere. Then credit and debit cards, so you could just pay a bill, with a swipe of a card.
I certainly know what I prefer - just a few little cards in my pocket, and I never use cash.