Interpretation of a number plate

[johnny2007]

Wife was hit by a sleeping driver, exchanged details via driving licence and showed email with his insurance.
Called our insurance and that number plate shows as not insured.
Called his insurance and they initially said he was not their customer.
After half a dozen calls and being thrown the data protection boll@x in my face a million times, eventually I threaten them with plastering the internet with evidence and call recordings.
Finally they find their customer and tell me that I was giving them the wrong number plate because it can be interpreted in different ways (?!?!)
Surely a number plate cannot be interpreted in many ways.
Letters and numbers are something that even kids can read.
They refused to give me their interpretation of the number plate and so my insurance said that without it I'll have to claim through them, pay the excess and lose the NCD.
Another telephone battle tomorrow morning I suppose.
How do you read this number plate AV11GGG? (Very similar but changed a couple of letters)
How can it be misinterpreted?
Can the 11 be ready as a Roman number 2???
WTF is going on???

 

[Koolpc]

Real number plate needed to interpret it.

 

[King Billy]

Report it o the police.
There is strict legislation on number plates to avoid misinterpretation.

https://assets.publishing.service.gov.uk/media/6694e379fc8e12ac3edafc60/inf104-vehicle-registration-numbers-and-number-plates.pdf

 

[Murdochcat]

Did you not take a photo of the other car including the reg number?

 

[Mottie]

A mate of mine whose surname is Emerson, has the reg EM05 ONS which he displayed as EM05ONS on his Amorok. A few weeks ago he received a letter from the DVLA telling him that he was displaying an illegal plate. They told him to get the correct plate and send a picture of it to them which he did. He then received a letter saying that if the car is seen again with the incorrectly displayed registration, they would take the registration number off of him.

 

[jono_h]

Can you put the registration (and the variations) through the MOT check website until you get a match on make / model / colour?
It’s not foolproof - but it might get you close.

 

[motorbiking]

As above check the MOT until you get a hit.

How do you read this number plate AV11GGG? (Very similar but changed a couple of letters)

WTF is going on???

Alpha, Victor, Wun, Wun, Golf, Golf, Golf

 

[Ivor Windybottom]

If, in your example, that V is in fact a letter that could be mistaken for a number then it may be an old "A-reg" plate.

E.g.

AS 11 GGG

May actually be...

A 511 GGG

A-reg was from 1983-84, but it could have been transferred to a newer car.

Post-2001: AB 12 CDE
Pre-2001: A 123 BCD

 

[johnny2007]

Did you not take a photo of the other car including the reg number?

Yes, police agreed with my reading and couldn't find any other way to read it.

Can you put the registration (and the variations) through the MOT check website until you get a match on make / model / colour?
It’s not foolproof - but it might get you close.

Checked, number plate doesn't exist.
Spoke to insurance again today and they won't disclose the real number plate.
I told them I won't withdraw the police report because number plates should be unequivocal.
The AV11 is the actual beginning of the reg and that's where apparently I am unable to read it correctly
Actual part of number plate picture attached

 

[Ivor Windybottom]

I just checked, the letter "I" has never been used on number plates as it's too similar to a number "1".

There's no way to interpret that other than as "AV11".

Unless it's an H and they've been really creative with a white bolt or bit of tape.

 

[blup]

WTF is going on???

I suspect enforcement is not on the police’s radar unless they stop the car for a specific offence

 

[blup]

WTF is going on???

I suspect enforcement is not on the police’s radar unless they stop the car for a specific offence

 

[Old Salt]

Post the whole number plate and maybe we can help. The owner has already abandoned any right to privacy by putting one over on you.

My own take is you will lose your excess and no claims anyway as it is a no claim bonus not a no blame bonus. Your excess is between you and your insurance nobody else.

 

[Ivor Windybottom]

My own take is you will lose your excess and no claims anyway as it is a no claim bonus not a no blame bonus. Your excess is between you and your insurance nobody else.

That's wrong. If your insurer can recover their outlay from the other party's insurer then they have no outlay, therefore there hasn't been a claim on your policy.

Also you're confusing Excess and No Claims Discount! An Excess is the amount you need to pay for the repairs, you can then claim it back from the other party's insurer, and often your own insurers will ask them to pay it to you on your behalf.

If you don't claim from your own insurance or you claim and they then get their money back then your No Claims Discount will be unaffected. Although a non-fault accident will remain on your record for a few years - sadly some insurers actually view this as a risk and either increase premiums or tell you to go away, as they think that even no-fault accidents may be partly your fault. Most don't do this though, thankfully.

Also you have the right to not claim on your own insurance at all, and deal directly with the other party's insurers. This way you can be absolutely certain that nobody's going to decide it's not worth pursuing for whatever reason, you can be as determined as you want to be. Sometimes your own insurers can give in very easily, especially if their outlay isn't very high. In which case your future premiums will rise, due to their lack of motivation.

There's also a scheme that pays out from a pool of money for uninsured drivers, if that turns out to be the case. Although this may require you to claim through your own insurer first, I'm not sure of the rules these days.

 

[Ivor Windybottom]

You should phone the police about this, number plates should not be open to interpretation at all.