Interpretation of a number plate

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Wife was hit by a sleeping driver, exchanged details via driving licence and showed email with his insurance.
Called our insurance and that number plate shows as not insured.
Called his insurance and they initially said he was not their customer.
After half a dozen calls and being thrown the data protection boll@x in my face a million times, eventually I threaten them with plastering the internet with evidence and call recordings.
Finally they find their customer and tell me that I was giving them the wrong number plate because it can be interpreted in different ways (?!?!)
Surely a number plate cannot be interpreted in many ways.
Letters and numbers are something that even kids can read.
They refused to give me their interpretation of the number plate and so my insurance said that without it I'll have to claim through them, pay the excess and lose the NCD.
Another telephone battle tomorrow morning I suppose.
How do you read this number plate AV11GGG? (Very similar but changed a couple of letters)
How can it be misinterpreted?
Can the 11 be ready as a Roman number 2???
WTF is going on???
 
A mate of mine whose surname is Emerson, has the reg EM05 ONS which he displayed as EM05ONS on his Amorok. A few weeks ago he received a letter from the DVLA telling him that he was displaying an illegal plate. They told him to get the correct plate and send a picture of it to them which he did. He then received a letter saying that if the car is seen again with the incorrectly displayed registration, they would take the registration number off of him. :ROFLMAO:
 
Can you put the registration (and the variations) through the MOT check website until you get a match on make / model / colour?
It’s not foolproof - but it might get you close.
 
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