Autodoc

[DIYspanner]

Is anyone sourcing parts from Autodoc? ............ if so, happy with the service?

I placed an order about 6 years ago which took 12 days delivery and part of the order, some brake discs, were a different brand which AD claimed were sent because what I'd ordered were out of stock and those sent were higher value.

I like how AD have all the brands under one roof, just curious how reliable these days.

I'm souring front shocks and strut mounts for a TRoc. Bilstein make the shocks but not the mounts.

 

[Burnerman]

I've used Autodoc before, when a particular oil filter I needed wasn't available in the UK for some reason.
Delivery took just over a week, which wasn't a problem but now I can get anything I need from my local factors. The real chore is sending them back to Autodoc if it's not what you want - don't believe all they claim about their stocks either!
Regarding the TRoc, maybe the dealer mounting wouldn't be too pricey?
John

 

[johnny2007]

I ordered from autodoc before when I knew exactly what I needed and was not in a rush.
Just a matter of price.
Anything that can be confusing I buy from local so if not correct part I can take it back.

 

[DIYspanner]

Two of the local factors have been taken over by nationals and they tend to stock a lot of budget. NAPA is certainly popular, albeit a lot of it seems to be 3rd party sourced.

The automotive after market is certainly a minefield

 

[Avocet]

Before Brexit, I used them a fair bit. Post-Brexit, their delivery times have lengthened. Still good value though. What is annoying, is that Autodoc has several "store fronts" that are actually all the same company - Buycarparts is the same outfit, as is Onlinecarparts and a few others.

 

[Belle427]

I have heard of parts brands being switched but it has not happened to me.
Not used them in a while as I can usually find a quality brand elsewhere for similar or even less money.
Think their prices have gone up too.

 

[norseman]

The real chore is sending them back to Autodoc if it's not what you want - don't believe all they claim about their stocks either!

John

Only used them once, never again.

Possibly ok if they send you the right part, if not you're on a hiding to nothing. In the end I gave up & ordered the component from a main stealer, expensive but a price worth paying for my sanity.