But if you supply the materials you then become responsible for them? The mark up is to cover this rather than add to a profit margin? Hopefully all will be well and the mark up can be realised but just in case or am I as a no-professional missing something?
British Gas engineers.
- Thread starter Mottie
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B
Bodd
Your right.. boilers come with big warranty so I won't mark them up so much but if say a Honeywell TRV goes wrong then I have to deal with it at my cost. Honeywell won't send an engineer out to fix it.
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I usually get my VAT reg customers to buy the gear, otherwise 20% mark up
I have never understood this "mark up" philosophy.
It makes your labour rate seem lower - but not really.
As in the thread in Electrics where a poster was quoted the total cost includes £300 for certificates which are mandatory, it makes no difference to the total cost - which is all a customer cares about.
It makes your labour rate seem lower - but not really.
As in the thread in Electrics where a poster was quoted the total cost includes £300 for certificates which are mandatory, it makes no difference to the total cost - which is all a customer cares about.
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Just give the customer a fixed price, job done.
The only problem there is when they ask for a break down, I tell them it is a fixed price of what I'm going to do, weather it takes 2 hours or 2 days.
Andy
The only problem there is when they ask for a break down, I tell them it is a fixed price of what I'm going to do, weather it takes 2 hours or 2 days.
Andy
Yep. That's what I did.
B
Bodd
So what do you do when you find the drain is cracked while your trying to clear a blockage
Cracked or collapsed?
Andy
Andy
B
Bodd
If I supply a boiler and the boiler goes wrong, I call them and they fix it.
If I installed a Honeywell 3 port valve for ypu and it goes wrong who do you call to fix the problem?
B
Bodd
Collapsed
I can normally find a collapsed drain within 10 mins. Then it is back to the customer to have a dig up.
Andy
Andy
Whether you say the valve cost twice as much as it did or you just charge that much extra is the same.
B
Bodd
But then that's not a fixed price... I'm the same I don't know what I'm going to find until I delve closer. Recently I have started charging for the unexpected its separate to my mark up. Mark up is on new materials.
I have come across 3 or 4 collapsed drains in the past 30 years, so they are quite rare to be completely collapsed. I give the fixed price for clearance, but if it can't be cleared because of a collapsed pipe, I would walk away. Like I say, it doesn't happen often.
Andy
Andy
It doesn't matter how you do it, does it? The total is the same.
Charge £2,000 (or whatever) labour and tell them the boiler is free.
Charge £2,000 (or whatever) for the boiler and tell them you will fit it for nothing.
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