Built-in Microwave 2 pin plug issue

[M1AK]

Hello.

Wondering if anyone can offer some advise on what to do.

So I purchased a new Built-in Microwave from a retailer which came with a moulded 2 pin Schuko plug. I believe it has pins at the top and bottom that are earth pins.

The item came with a plug converter in the box (which I was a bit worried with connecting but as it had manufacturer sticker on it I thought it must be decent to use). I used the microwave today to find that it had completely stopped working.

First thing to check is obviously the plug, so I removed panels to get to the plug to find that the adaptor plug was hot and melting. The adaptor plug is schuko plug compatible and has a 13amp plug.


The microwave has a power of 1200w and a rated load of 800w. My understanding is this is well within 13 amp plug capabilities, yet the 2 pin plug states 16a. I'm assuming this is just what this 2 pin plug is rated at?

The adaptor plug is like this https://www.amazon.co.uk/Incutex-1x...child=1&keywords=schuko&qid=1591963732&sr=8-7

and this is what was damaged. The original device plug was a little warm but not damaged in any way.

Am I right in thinking it is this adaptor is the culprit or should I worry something is wrong with the microwave?

I have two options - using another adaptor or cutting the plug and wiring a good quality 3 pin plug (like a 13a permaplug', but the latter means the warranty will get invalidated.

Any advice appreciated.

 

[Harry Bloomfield]

All appliances sold in the UK, by law have to be already fitted with a 13amp fused plug. Providing domestic appliances with adaptors is not permitted.

 

[flameport]

or cutting the plug and wiring a good quality 3 pin plug (like a 13a permaplug', but the latter means the warranty will get invalidated.

Fit a new plug.

Warranty is unrelated and won't be unaffected.

 

[JohnW2]

Warranty is unrelated and won't be unaffected.

That statement might benefit from some editing

Kind Regards, John

 

[M1AK]

Thanks. Unfortunetely as the kitchen is adapted to the microwave I can't return it and I've had it lying around for 3 months unopened.

So do you guys reckon its just this converter plug that is poor and if I cut and wire a plug in it will be ok given the ratings.

As its not a plug you can access easily once fitted in, just want to make sure its all safe. I'm assuming these Schuko plugs will have 3 wires so I can earth it in properly when I cut it?

 

[EFLImpudence]

So do you guys reckon its just this converter plug that is poor and if I cut and wire a plug in it will be ok given the ratings.

Probably. It could be your socket but unlikely if it was alright before.

I'm assuming these Schuko plugs will have 3 wires so I can earth it in properly when I cut it?

Yes - if required.

 

[333rocky333]

If it was me i would not cut the plug wire too short leave about 20mm on the plug, in the past i have found flex with Non UK colours, meaning you may have to strip and test to the pins what wire does what

 

[endecotp]

So I purchased a new Built-in Microwave from a retailer which came with a moulded 2 pin Schuko plug.

Please tell us which retailer so we know who to avoid.

Any advice appreciated.

Report it to trading standards.