Electric -sockets stops working

[Jvon]

Hi All
Urgent hrlp needed. I plugged in a new kettle this morning. Kettle did not work and all of a sudden all sockets in the ground floor not working at all. Circuit box looks all fine. Nothing tripped. Sitch it off and on several times. No success. However, I notice the RCP is in the middle, meaning not on 'off' or 'on'.. Could that be be the problem?. Please any suggestions will be highly appreciated. Thank you.

 

[JohnW2]

However, I notice the RCP is in the middle, meaning not on 'off' or 'on'.. Could that be be the problem?. Please any suggestions will be highly appreciated. Thank you.

Make sure your kettle is not plugged in. Push the RCD lever firmly into the 'off' position (down) and then push it right up into the 'on' position. With a bit of luck, that will solve the problem - but your kettle may need replacing!

Kind Regards, John

 

[Jvon]

Thank you John.
Just want to be very sure that if I turn off and on the RCP lever, nothing endangering could happen? ....If it's not the kettle issue...a bit worrying at the moment. If there is another issue, would thete be a spark or a blow? Or would the RCP not just turn on? Thanks

 

[mwatsonxx]

If the fault is still present the RCD will not reset.

 

[JohnW2]

Thank you John. Just want to be very sure that if I turn off and on the RCP lever, nothing endangering could happen? ....If it's not the kettle issue...a bit worrying at the moment. If there is another issue, would thete be a spark or a blow? Or would the RCP not just turn on? Thanks

There is no risk. If there is an ongoing fault, the RCD will simply not let you turn it back on - or, at least, not for any more than a fraction of a second. However, if it won't reset (turn on), don't keep trying.

Quite a lot of RCDs and MCBs have to be pushed firmly into the 'off' position before they can be turned back on.

Kind Regards, John

 

[Jvon]

Thank you John once again. It worked!!! Problem solved and I have learned something new today.

Kind regards
J

 

[JohnW2]

Thank you John once again. It worked!!! Problem solved and I have learned something new today.

You're very welcome.

Kind Regards, John

 

[ban-all-sheds]

But what about the kettle?