Hi,
haven't posted for a while as everything has been going sweet as pea...till now!!... I have an issue with a Glowworm Micron 60ff Boiler pcb.
It has been operating sporadically recently...going off before reaching stat temp, not starting when it should basically very erratic without pattern. Irritating stuff really.
Anyhow, today we had a scenario of the boiler refusing to light and locking out.
Here's my query....
After consulting the manual it steps you through the box diagrams to root cause the fault..fuse, gas on etc etc. so with no obvious stupid faults found we called a Gas Safe qualified engineer out and he diagonised a faulty PCB. Fair enough if that is the problem. I asked him to show me how he came up with the fault.
He showed me that the plug/socket connection on the pcb for the gas valve was suffering from a dry joint as touching one of the cables re-energises the Gas Valve solenoid and hey presto the gas fires up after reset. I asked him how long it would take to re-solder the obvious dry joint on the underside of the pcb. I was expecting him to say 15 to 20 mins, but he announced that Gas Safe only approve of practices of replacing parts...aka £100 plus for a replacement pcb and labour. Gobsmacked is an understatement, I'm an Electrical Engineer by trade and cannot fathom for the life of me why this would be!!!! I asked him to leave as am furious that such a simple repair cannot be sanctioned by Gas Safe approved practices, and is going to cost me money I could better spend elsewhere.
I'm not up to speed Gas Safe practices and am waiting on another firm to come out late tomorrow to have a look at it but this seems very un-customer friendly.
Am I being paranoid believing that I may have nearly been ripped off as he also does work for my brother on his properties and am a bit suspicious that he sees us as easy money?
Any thoughts on this would be very much appreciated.
Thanks
haven't posted for a while as everything has been going sweet as pea...till now!!... I have an issue with a Glowworm Micron 60ff Boiler pcb.
It has been operating sporadically recently...going off before reaching stat temp, not starting when it should basically very erratic without pattern. Irritating stuff really.
Anyhow, today we had a scenario of the boiler refusing to light and locking out.
Here's my query....
After consulting the manual it steps you through the box diagrams to root cause the fault..fuse, gas on etc etc. so with no obvious stupid faults found we called a Gas Safe qualified engineer out and he diagonised a faulty PCB. Fair enough if that is the problem. I asked him to show me how he came up with the fault.
He showed me that the plug/socket connection on the pcb for the gas valve was suffering from a dry joint as touching one of the cables re-energises the Gas Valve solenoid and hey presto the gas fires up after reset. I asked him how long it would take to re-solder the obvious dry joint on the underside of the pcb. I was expecting him to say 15 to 20 mins, but he announced that Gas Safe only approve of practices of replacing parts...aka £100 plus for a replacement pcb and labour. Gobsmacked is an understatement, I'm an Electrical Engineer by trade and cannot fathom for the life of me why this would be!!!! I asked him to leave as am furious that such a simple repair cannot be sanctioned by Gas Safe approved practices, and is going to cost me money I could better spend elsewhere.
I'm not up to speed Gas Safe practices and am waiting on another firm to come out late tomorrow to have a look at it but this seems very un-customer friendly.
Am I being paranoid believing that I may have nearly been ripped off as he also does work for my brother on his properties and am a bit suspicious that he sees us as easy money?
Any thoughts on this would be very much appreciated.
Thanks