just got my invoice for a brickwall built and a window installed, it was 100 pounds more than we agreed anyways i rang the guy he was 100% sure he was right , he was not , also told him im keeping 10% of total agreeded as he made me wait in for a day and half , ha ha he actually agreed my time is worth money after i calmed him down after ranting and raving threatening to pull this and that down , ha ha typical of folk who rant and rave they get know where ,told me he would get window fitted in 10 days well 4 weeks later its fitted and about 70 mm out at the top so he packed it ,looks ok anyways 10% off total i think he got off lightly oh of course he tried to shift all the blame on me or tried to ,,,,,i know things can go wrong now and then but its a great feeling when you know you are getting screwed and the money is still in your pocket eh