John, I am not grumbling, it is part of the risk of renting, but why tarnish all landlords with the same brush? as a responsible landlord, most of my tenants are very decent, would not allow me to leave without me joining then on a table for a dinner! but you do get across one or two every say 10 years, and of course as a landlord we are required to meet so many safety standards that in my own house I am not even forced to put a smoke detector, or have fire doors, or obtain a mandatory gas safety certificate, why is that John? is my life less worthy than that of a benefit single parent tenant who abuse system and landlords, that is why after that last benefit tenant went, I wowed never to take on another single parent tenant. She even stuffed her padded jacket in the warm air heating duct to save on unnecessary heating upstairs as she could not afford heating both upstairs and downstairs, so she stuffed her old jacket in one of the ducts leading warm air upstairs, this resulted in my WAH melt down as the heat could not circulate fully and the cupboard housing the WAU overheated like an oven and melted the plastic front panel! good job it was lined up with asbestos lining! Some tenants hey!