Intercom sound buzzer question

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Greetings,

We had this intercom installed last year and was wondering if we could get the sound down – as each time someone buzz, I jump and even hear the buzzer from the flat above.

Is that something that we can do ourselves or do we need the installer to come back in.

Many thanks,
 

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hi,
by handset, do you mean the item on the picture?
the one on the left - correct?
not the one fix on the wall on the right?
 

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ok perfect - thanks for the clarification- i was going to open the other one! :(

now the question is where that volume button? or is that more complex?
 

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you are talking to a novice / newbie diy here!!!! lol

i see where the control is - but what need to be done to turn the sound done? does that need to be replace with one with lower sound? do i need to switch from left to right?
Sorry...
 

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