K
kkynaston
Well 80sman,
how is the refitting coming along?
we need an update
how is the refitting coming along?
we need an update
kitchen installation
- Thread starter 80sman
- Start date
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Well the base units have all come out, the electrics have all been redone to part p spec, although they've left one socket very close to the hob which I'm not overly happy about.
The worktops have all been replaced with new parts and appliences refitted. The general finish of the kitchen is poor.... it looks ok, but is certainly an amature job, I can without doubt say I could of done a better job doing it myself. Still not happy the company haven't returned my calls or emails regarding compensation and I just want to get them the hell out of my home.
I'm not in the uk presently but when I get back I'll aim to find a decent solicitor to talk over my options, there are still defects outstanding although the kitchen is now functional.
they patched it, re-blocked in the missing bits but didn't replace the blocks, it's more like re-faced. I agree with them that it wasn't dangerous just incredably gash. I now cannot see through it to the external brickwork and it's properly insulated.
All in all it's not great, merely adequate.
All in all it's not great, merely adequate.
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80's man, well i think its now time to name and shame, you were very good in giving them a chance to sort the problem, but it seems they have done the bare minimum to stop you suing them rather than actually making you happy.
get the opinion of a structural engineer (their cost)
the inner leaf is the structural leaf. Whilst there is an opening above it, there are structural benefits to the blockwork linking each panel together.
I know a door is just like this, but were there any engineering calcs to support a door in this location?
In my opinion, patching is unacceptable, and the poor quality of everything else suggests that these guys need to be slapped hard at this point.
you have maintained the moral high ground and gone about the whole affair properly.
time to deliver the killer punch.
I have my fingers crossed that it is not a major kitchen / furniture store that has gone into liquidation?
the inner leaf is the structural leaf. Whilst there is an opening above it, there are structural benefits to the blockwork linking each panel together.
I know a door is just like this, but were there any engineering calcs to support a door in this location?
In my opinion, patching is unacceptable, and the poor quality of everything else suggests that these guys need to be slapped hard at this point.
you have maintained the moral high ground and gone about the whole affair properly.
time to deliver the killer punch.
I have my fingers crossed that it is not a major kitchen / furniture store that has gone into liquidation?
Ok, the company is called KBBC kitchens. They now appear on the internet with quite a few simillar horror stories. Can you beleive the saga goes on.....
Right, I've been asking for a corgi certificate for the gas work carried carried out installing the hob. They have sent a plumber in who has furnished me with a gas applience safety certificate (like you would issue yearly to a landlord), not a corgi cert. Am I right in saying that this is not acceptable?
I still have further troubles with other parts of the kitchen installation, like the hood now pumps all it's air into the chimney section which they have sealed to the ceiling...... so it doesn't recirculate.
KBBC have started to not respond to my calls, I'm now a little stuck as far as how to proceed with this??? Small claims court?
Thanks in advance for any advice.
Right, I've been asking for a corgi certificate for the gas work carried carried out installing the hob. They have sent a plumber in who has furnished me with a gas applience safety certificate (like you would issue yearly to a landlord), not a corgi cert. Am I right in saying that this is not acceptable?
I still have further troubles with other parts of the kitchen installation, like the hood now pumps all it's air into the chimney section which they have sealed to the ceiling...... so it doesn't recirculate.
KBBC have started to not respond to my calls, I'm now a little stuck as far as how to proceed with this??? Small claims court?
Thanks in advance for any advice.
Unfortunately I'm working in Italy at the moment.... "enjoying the experience of contracting abroad" to pay for a great new kitchen. I've talked over a couple of options with people about dealing with this company who wont return calls or emails and essentially it runs to hiring a solicitor or small claims court. When I'm back home in January for 10 days enjoying my new kitchen it's something I can look into, but these things seldom appear to be resolved swiftly.
Leaves me in a quite unenviable postition of taking a loss on a still unfisnished kitchen which looks like it may present future legal problems if I want to sell the house.
Makes me proud to live in a country where I'm not allowed to carry out my own gas work / electrical work where I know I could of carried out the job to a higher level of quality than the cowboys who did do it and saved myself a bundle of cash in the process. I swear I'm never letting a *professional* into my house again...........
Sorry about the rant.......... I'm really annoyed about it and in a hopeless position to get it sorted without employing more people and spending more money.
Leaves me in a quite unenviable postition of taking a loss on a still unfisnished kitchen which looks like it may present future legal problems if I want to sell the house.
Makes me proud to live in a country where I'm not allowed to carry out my own gas work / electrical work where I know I could of carried out the job to a higher level of quality than the cowboys who did do it and saved myself a bundle of cash in the process. I swear I'm never letting a *professional* into my house again...........
Sorry about the rant.......... I'm really annoyed about it and in a hopeless position to get it sorted without employing more people and spending more money.
The dishwasher does fit into an ordinary cupboard space with no problems.
The difficulty in this situation was that the waste pipe from the sink passed directly behind the dishwasher to an internal soil pipe.
Some houses have outside soil pipes so you would normally take the waste pipe straight outside rather than behind the cupoards. Alternately you can make a channel in the wall to "slot in" the waste pipe.
Normally you dont smash an entire wall of blocks just for one waste pipe.
The difficulty in this situation was that the waste pipe from the sink passed directly behind the dishwasher to an internal soil pipe.
Some houses have outside soil pipes so you would normally take the waste pipe straight outside rather than behind the cupoards. Alternately you can make a channel in the wall to "slot in" the waste pipe.
Normally you dont smash an entire wall of blocks just for one waste pipe.
80sman, thanks for taking the time to answer my question. I truly hope you get some satisfaction at the end of all this.
I'm a DIYer and I do the work myself whenever its legally acceptable. Unfortunately for me and other reasonably skilled DIYers, who previously did our own gas and electrical work (I once installed my own gas boiler and re-wired a house), we now have to call in the guys with the qualifications. So far, every one of the pros has done a good job for me, and to a better standard than I would have achieved in most cases. So, please do not tar them all with the same brush. If you read the specialist forums here you will see that there are some very intelligent and skilled pros here and they cannot be the only competent tradesmen in this country.
It seems to me that wherever you go from here, you will be spending time and money to get satisfaction. Why add anger and frustration to your life? You've got a list of faults from the pros here. I would recommend that you seek and engage qualified tradesmen to sort out the listed faults, pay them for their work and move on. Best of luck.
I'm a DIYer and I do the work myself whenever its legally acceptable. Unfortunately for me and other reasonably skilled DIYers, who previously did our own gas and electrical work (I once installed my own gas boiler and re-wired a house), we now have to call in the guys with the qualifications. So far, every one of the pros has done a good job for me, and to a better standard than I would have achieved in most cases. So, please do not tar them all with the same brush. If you read the specialist forums here you will see that there are some very intelligent and skilled pros here and they cannot be the only competent tradesmen in this country.
It seems to me that wherever you go from here, you will be spending time and money to get satisfaction. Why add anger and frustration to your life? You've got a list of faults from the pros here. I would recommend that you seek and engage qualified tradesmen to sort out the listed faults, pay them for their work and move on. Best of luck.
Wise words there Kev.
To be honest I agree with you and your right not all tradesman are bad.
As soon as I get the corgi certifiacte thats needed and a few spares from this company, I'll leave it and finish the kitchen myself.
I have to remove the dishwasher again as the sink is not properly clamped down, the chimney on the cooker hood needs removing and recutting and a new part to be supplied as the fitters damaged it and hid it in the rubbish.
The wall units have to come back off again as they've been fitted to high. The cupboard under the sink has been damaged but I can't do much to fix that.
I also have to redo some box sections that were cut when the original floor units were installed too high, they've since been lowered leaving gaps.
The edging on the wall cupboards needs removing and new bits recutting and fitting as it's poorly fitted. Luckily I have enough spare to do this.
Although the electrician that came in did some good work, no faults with it at all now. It cost me another £300 over the kitchen fit though.
After that I can carry on with the tiling and painting. It's going to take me a while as I'm only home for about 10 days every 2 months at the moment.
I don't know if angry is the right word, but massively dissapointed that a company can do such a half arsed job of it and get away with it.
To be honest I agree with you and your right not all tradesman are bad.
As soon as I get the corgi certifiacte thats needed and a few spares from this company, I'll leave it and finish the kitchen myself.
I have to remove the dishwasher again as the sink is not properly clamped down, the chimney on the cooker hood needs removing and recutting and a new part to be supplied as the fitters damaged it and hid it in the rubbish.
The wall units have to come back off again as they've been fitted to high. The cupboard under the sink has been damaged but I can't do much to fix that.
I also have to redo some box sections that were cut when the original floor units were installed too high, they've since been lowered leaving gaps.
The edging on the wall cupboards needs removing and new bits recutting and fitting as it's poorly fitted. Luckily I have enough spare to do this.
Although the electrician that came in did some good work, no faults with it at all now. It cost me another £300 over the kitchen fit though.
After that I can carry on with the tiling and painting. It's going to take me a while as I'm only home for about 10 days every 2 months at the moment.
I don't know if angry is the right word, but massively dissapointed that a company can do such a half arsed job of it and get away with it.
I don't know if angry is the right word, but massively dissapointed that a company can do such a half a***d job of it and get away with it.
too often the case mate.
Had a rewire short time ago- started off as kitchen issues, found no cpc, no bonding of any kind, no RCD, broken ring continuity, connections buried within walls where they'd gone from the original flat's steel conduit system to T+E, original cooker circuit extended via connecters and tiled over, cooker hood flex connected directly into said 30A cooker circuit, it went on and on, ghastly job.
name and shame? fitted by MFI's contractors.
with regards to what you said above, no reason why you can't fit your own kitchen and just get spark/gas man in to do the affected stuff. I've done work for many people doing such.
hi 80sman.
you should be getting a certificate from corgi if they have notified the installation of the hob.
you can check with corgi by ringing them and quoting your name and postal address including postcode.
if it hasnt been notified to corgi which i suspect it probably hasnt, give corgi the details from the "landlords" certificate you were given and request that they investigate.
same for electrics, you should have an NICEIC cert for what has been done.
In my experience, you should probably have had a new ring main in for the kitchen altogether to comply with regs and a recommend of a new mains board.
Dont let these yah-hoo cowboys get away with what is the most shocking fit ive seen in years.
small claims court without a doubt
you should be getting a certificate from corgi if they have notified the installation of the hob.
you can check with corgi by ringing them and quoting your name and postal address including postcode.
if it hasnt been notified to corgi which i suspect it probably hasnt, give corgi the details from the "landlords" certificate you were given and request that they investigate.
same for electrics, you should have an NICEIC cert for what has been done.
In my experience, you should probably have had a new ring main in for the kitchen altogether to comply with regs and a recommend of a new mains board.
Dont let these yah-hoo cowboys get away with what is the most shocking fit ive seen in years.
small claims court without a doubt
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