Lacking web access

foxhole · 12 Apr 2012

Just trying to sort my nieces laptop, can connect to wireless modem fine but not the web, took the laptop home and get same problem on my connection.
Tried resetting winsock etc but still no joy any ideas?
It's running vista.

Igorian · 12 Apr 2012

Open a command prompt and ping google.com for example. What reply do you get?

Repeat, but use an ipaddress (ping 173.194.34.132 for example). What reply do you get?

From the same command prompt, type ipconfig /all. Post the results for the wireless connection.

foxhole · 12 Apr 2012

Ping failed, haing trouble posting ipconfig results, copied and saved to 'notes' but when I transfer via usb stick the content is lost?

TheVictorian · 12 Apr 2012

When did the problem start and was this the original problem or is there a bit more history?

Wireless in Vista can be troublesome but if it has worked before then we can get it working again!

peaps · 12 Apr 2012

foxhole said:
Ping failed, haing trouble posting ipconfig results, copied and saved to 'notes' but when I transfer via usb stick the content is lost?

Open up your dos, run cmd, and if you can't highlight the text right click on the dos tab bar at the top. You will see a quick edit selection on the right, click it and save.

Go back to run cmd and run ipconfig/all
Highlight the results, click Ctrl and hold it while clicking c, then you paste into the forum text box and post.

foxhole · 12 Apr 2012

peaps said:
foxhole said:

Ping failed, haing trouble posting ipconfig results, copied and saved to 'notes' but when I transfer via usb stick the content is lost?

Click to expand...

Open up your dos, run cmd, and if you can't highlight the text right click on the dos tab bar at the top. You will see a quick edit selection on the right, click it and save.

Go back to run cmd and run ipconfig/all
Highlight the results, click Ctrl and hold it while clicking c, then you paste into the forum text box and post.

I don't think you understood, I can't post from laptop it has no internet connection, I need to transfer text to a pc with working connection.
[ I have no problem copy and saving text]

foxhole · 12 Apr 2012

TheVictorian said:
When did the problem start and was this the original problem or is there a bit more history?

Wireless in Vista can be troublesome but if it has worked before then we can get it working again!

As I understand it laptop had a virus which was removed and new anti-virus software added, not connected since.

ICTRich · 12 Apr 2012

Have you checked the proxy settings? If these have been changed you would be able to connect to router but no internet access.

foxhole · 12 Apr 2012

ICTRich said:
Have you checked the proxy settings? If these have been changed you would be able to connect to router but no internet access.

How do I check these in Vista .

peaps · 12 Apr 2012

foxhole said:
peaps said:

foxhole said:

Ping failed, haing trouble posting ipconfig results, copied and saved to 'notes' but when I transfer via usb stick the content is lost?

Click to expand...

Open up your dos, run cmd, and if you can't highlight the text right click on the dos tab bar at the top. You will see a quick edit selection on the right, click it and save.

Go back to run cmd and run ipconfig/all
Highlight the results, click Ctrl and hold it while clicking c, then you paste into the forum text box and post.

Click to expand...

I don't think you understood, I can't post from laptop it has no internet connection, I need to transfer text to a pc with working connection.
[ I have no problem copy and saving text]

I see

TheVictorian · 12 Apr 2012

OK, if it happened after a virus then we can rule out a lot of things.

Try cleaning up the hosts file as per:

http://faq.7search.com/index.php?action=artikel&cat=11&id=276&artlang=en

foxhole · 12 Apr 2012

TheVictorian said:
OK, if it happened after a virus then we can rule out a lot of things.

Try cleaning up the hosts file as per:

http://faq.7search.com/index.php?action=artikel&cat=11&id=276&artlang=en[/QUOTE]
Request timed out.? Link does not cover this result?

foxhole · 12 Apr 2012

Managed to finally transfer the text form ipconfig

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Sophie
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11b/g 54Mbp
s USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-16-44-E6-B5-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::94a9:662d:ee04:3cd1%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 12 April 2012 10:19:57
Lease Expires . . . . . . . . . . : 13 April 2012 10:19:57
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 268441156
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-C3-51-6B-00-03-0D-A9-31-01

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SiS191 Ethernet Controller
Physical Address. . . . . . . . . : 00-03-0D-A9-31-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : isatap.Home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A051663B-F789-401B-9233-9C0CFBD83
40C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>^V

foxhole · 12 Apr 2012

After a bit of hair pulling found info to discard and renew ipconfig which after a restart has resolved problem [crossed fingers].

Astra99 · 12 Apr 2012

It's also worth remembering that the output from the command line can be sent to a text file. In the example above, at the command prompt key in

IPCONFIG /ALL > C:\IPCFG.TXT

This will create a text file called IPCFG in the root directory of the C: drive which can then be copied to removable media or sent by e-mail as an attachment.

Lacking web access

Igorian

peaps

peaps

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