Im in my first yr as my own boss and for just over a year i had no proplems tht werent easy to sort out. I done a boiler change old floor standing to combi system i also fitted towel rail rad,new trv's and powerflushed it.
I had to use the old circs as hot and cold supplys to combi,they looked ok and was told by customers"the pipework is all under 7 years old we got it repiped when new rads went in"
I filled up it and seemed sound but got a call 3 days later to tell me the celings were damaged downstairs. I went and found the living room,parlour and kitchen celings had all been damaged and the kitchen was in a bad way as the old circs now h&cold had come apart and flooded the place.
I lifted the boards and found the pipework wasnt fairly new it was the original 28mm it had just been cut under thefloor and in the rof space and new 22m joined on to it so it looked new to the boiler and the cylinder but the same with the heatng pipes only about 50% had been renewed not all of it as id been told.
They told me to repair it all and the celings but also pay them for the damage id done,i told them that it wasnt my fault and id fix it but i wanted paying.I got a call today telling me"you will be sorry,we have started the ball rolling" (whatever that means?
Do you think am i being fair as I do write on my qoutes(old pipework can fail when changed to a sealed system and under mains pressure) any ideas boys
I had to use the old circs as hot and cold supplys to combi,they looked ok and was told by customers"the pipework is all under 7 years old we got it repiped when new rads went in"
I filled up it and seemed sound but got a call 3 days later to tell me the celings were damaged downstairs. I went and found the living room,parlour and kitchen celings had all been damaged and the kitchen was in a bad way as the old circs now h&cold had come apart and flooded the place.
I lifted the boards and found the pipework wasnt fairly new it was the original 28mm it had just been cut under thefloor and in the rof space and new 22m joined on to it so it looked new to the boiler and the cylinder but the same with the heatng pipes only about 50% had been renewed not all of it as id been told.
They told me to repair it all and the celings but also pay them for the damage id done,i told them that it wasnt my fault and id fix it but i wanted paying.I got a call today telling me"you will be sorry,we have started the ball rolling" (whatever that means?
Do you think am i being fair as I do write on my qoutes(old pipework can fail when changed to a sealed system and under mains pressure) any ideas boys