Plumber flooded loft

Joined
5 Feb 2007
Messages
1,073
Reaction score
15
Location
Liverpool
Country
United Kingdom
I had a ball valve changed on cwst. When changed plumber never put ptfe on washer or tighten nut up all way.

So water water leaking constantly from main fill nut.

Loft filled across large area with 2 inches of water. Ceiling bellied a inch. And massive cracks.

Plumber thinks abit of polyfiller and sand cracks and paint.

How would you approach this situation ?
 

Attachments

  • 20240224_112515.jpg
    20240224_112515.jpg
    237.3 KB · Views: 114
Sponsored Links
1. Water shouldn't leak from the hole where the shank of the float valve goes through. The water line should be below this hole.
2. Was the overflow not operating?
3. If the ceiling has pulled back into place you might get away with Polyfilla, sanding and paint.
4. I suspect its more likely you will need ceiling replaced, at least where the damage occurred.
 
Hello. It was leaking from outside tank. Overflow was working but tank was full with the leak outside it so overflow wouldn't be of any use.
 

Attachments

  • Screenshot_20240224_162738_WhatsApp.jpg
    Screenshot_20240224_162738_WhatsApp.jpg
    74.7 KB · Views: 122
Sponsored Links
Phone your insurance company. They will sort and maybe pursue plumbers insurance
 
I had a ball valve changed on cwst. When changed plumber never put ptfe on washer or tighten nut up all way.

So water water leaking constantly from main fill nut.

Loft filled across large area with 2 inches of water. Ceiling bellied a inch. And massive cracks.

Plumber thinks abit of polyfiller and sand cracks and paint.

How would you approach this situation ?

If that’s done under insurance it would be a few £k to repair

New ceiling, remove and replace loft insulation, repaint ceiling and possibly walls.
 
had a washer go on a friends tank and it filled the loft up with water , plumbing came out - the insurnce emergency service could not get there for 8+ hours (supposed to be 4hrs) so a local plumbing called in , repaired and the water drained out - BUT after 24hrs , the plasterboard ceiling came down and water had gone down the walls and damaged the interior wall below, also run outside and into a conservatory again via the cavity wall , curtains , carpet ruined , beds , furniture etc - insurance claim was 20K , and a loss adjuster came out and viewed ALL the damage

so make sure you are sure - about what damage has actually been cause
 
  • Thanks
Reactions: CBW
I disagree with the homeowner taking a hit on their insurance for a non fault. Should be plumbers insurance or he pays for damage imo. As for the damage, it depends on the extent of the damage to the plasterboards, if salvageable, they may be able to re-skim.
 
And spend the next five years squabbling over liability?

Claim on your household insurance and let them deal with it.
 
Less likely to be squabbling if the plumber admits responsibility to his insurers. It happens.
 
  • Like
Reactions: CBW

DIYnot Local

Staff member

If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.

Select the supplier or trade you require, enter your location to begin your search.


Are you a trade or supplier? You can create your listing free at DIYnot Local

 
Sponsored Links
Back
Top