Plumber flooded loft

[diycooper]

I had a ball valve changed on cwst. When changed plumber never put ptfe on washer or tighten nut up all way.

So water water leaking constantly from main fill nut.

Loft filled across large area with 2 inches of water. Ceiling bellied a inch. And massive cracks.

Plumber thinks abit of polyfiller and sand cracks and paint.

How would you approach this situation ?

 

[oldbuffer]

1. Water shouldn't leak from the hole where the shank of the float valve goes through. The water line should be below this hole.
2. Was the overflow not operating?
3. If the ceiling has pulled back into place you might get away with Polyfilla, sanding and paint.
4. I suspect its more likely you will need ceiling replaced, at least where the damage occurred.

 

[diycooper]

Hello. It was leaking from outside tank. Overflow was working but tank was full with the leak outside it so overflow wouldn't be of any use.

 

[foxhole]

Cut out affected area and replaced

 

[Wayners]

Phone your insurance company. They will sort and maybe pursue plumbers insurance

 

[JohnD]

Phone your insurance company. They will sort and maybe pursue plumbers insurance

Absolutely.

It may cost more than you think.

 

[JonathanM]

Phone your insurance company. They will sort and maybe pursue plumbers insurance

I don't think home insurance usually covers damage from workmen.

 

[Wayners]

Skill builder covered damage caused by tradesmen. Covered in first 5 mins. Homeowners insurance takes president.

 

[Notch7]

I had a ball valve changed on cwst. When changed plumber never put ptfe on washer or tighten nut up all way.

So water water leaking constantly from main fill nut.

Loft filled across large area with 2 inches of water. Ceiling bellied a inch. And massive cracks.

Plumber thinks abit of polyfiller and sand cracks and paint.

How would you approach this situation ?

If that’s done under insurance it would be a few £k to repair

New ceiling, remove and replace loft insulation, repaint ceiling and possibly walls.

 

[tincup]

He/the plumber should have liability insurance for just such a issue.

 

[ETAF]

had a washer go on a friends tank and it filled the loft up with water , plumbing came out - the insurnce emergency service could not get there for 8+ hours (supposed to be 4hrs) so a local plumbing called in , repaired and the water drained out - BUT after 24hrs , the plasterboard ceiling came down and water had gone down the walls and damaged the interior wall below, also run outside and into a conservatory again via the cavity wall , curtains , carpet ruined , beds , furniture etc - insurance claim was 20K , and a loss adjuster came out and viewed ALL the damage

so make sure you are sure - about what damage has actually been cause

 

[CBW]

I disagree with the homeowner taking a hit on their insurance for a non fault. Should be plumbers insurance or he pays for damage imo. As for the damage, it depends on the extent of the damage to the plasterboards, if salvageable, they may be able to re-skim.

 

[blup]

Write to the plumber setting out your basic claim and ask him to refer to his insurers with your contact details

 

[JohnD]

And spend the next five years squabbling over liability?

Claim on your household insurance and let them deal with it.

 

[blup]

Less likely to be squabbling if the plumber admits responsibility to his insurers. It happens.