Texecom Connect App will only part set the system

15 May 2020
Reaction score
United Kingdom
Hi all

I have a premier 24 c/w smartcom, everything working fine except for if i arm the alarm from the Smartcom app, v 2.0.24 it will not full arm the system, only part arm

I've tried pressing the red lock icon which i believe is supposed to be full set and also scrolling across the modes to full set mode, yet it still will not full set, it always parts sets instead, doesn't give any errors

I've just closed all the doors etc, stood by the keypad, full set the alarm with no issues and app shows full set, unset the alarm from the app, then selected full mode on the app, system part set

Is there a setting anywhere which stops an account from full setting, I can full set at the keypad with no issues


Sponsored Links
what does it say in event log?
if you press the red button twice what does it do?
Do you have auto part arm turned on in area options.

Thanks to the pointer to auto part arm for the area, all sorted

Have a good evening

DIYnot Local

Staff member

If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.

Select the supplier or trade you require, enter your location to begin your search.

Are you a trade or supplier? You can create your listing free at DIYnot Local

Sponsored Links