Hi, I have had a number of issues with my Texecom panel. More on those later...
To resolve I am trying to connect over Wifi to a SmartComi using Wintex. I tried using both the default UDL code and the engineer code as UDL. The keypad now says "UDL lockout".
My understanding is that using a correct user code on the keypad should reset the UDL lockout but it doesn't. I've also tried the master user code and that doesn't reset the lockout.
I've also tried entering the engineer code into the keypad but that doesn't do anything - I can't log on as engineer!
Do I need to wait four hours, or is there a way to get back in and find out what the UDL code is?
The Connect app is also failing to log on with the error "Unable to Log on. No response from your SmartCom".
I can ping the SmartCom and have reset it so it appears to be working.
To resolve I am trying to connect over Wifi to a SmartComi using Wintex. I tried using both the default UDL code and the engineer code as UDL. The keypad now says "UDL lockout".
My understanding is that using a correct user code on the keypad should reset the UDL lockout but it doesn't. I've also tried the master user code and that doesn't reset the lockout.
I've also tried entering the engineer code into the keypad but that doesn't do anything - I can't log on as engineer!
Do I need to wait four hours, or is there a way to get back in and find out what the UDL code is?
The Connect app is also failing to log on with the error "Unable to Log on. No response from your SmartCom".
I can ping the SmartCom and have reset it so it appears to be working.
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