TV will not detect HDMI inputs

[marb]

For the life of me I cannot get my Sony KDL-32U3000 hd tv to detect signals from my DVD surround system and my Humax 2000T.

When I select a HD channel from the Humax I get the message "the programme cannot be viewed via HDMI connection because your tv does not support digital content protection(HDCP). Disconnect the HDMI cable and connect the Scart or composite video connector to watch the programme in standard resolution.

I go into the tv menu and select " device list update" and it alys says "no devices detected" the only way I can get a picture is to resort to the SCART connection. i am at a loss

 

[SimoninEaston]

This is quite common with Bravias, apparently... try doing a factory reset.

 

[marb]

Sorry but I have no idea about doing a factory reset. The other thing I find strange is the screen has never said HD ready all the time I have used it yet this model is def a HD looking online.

 

[Sam Gangee]

Sorry but I have no idea about doing a factory reset.

RTFM ?

 

[marb]

Sorry but I have no idea about doing a factory reset.

RTFM ?

Charming. Couldn't you have just said "have you got a manual ?" To which I would reply "sorry, I don't have one"

Nevermind. I will get help elsewhere.

 

[Sam Gangee]

Why not simply get the manual? (I won't ask how you managed to lose it.)

 

[marb]

Why not simply get the manual? (I won't ask how you managed to lose it.)

You are assuming I lost it when in fact the TV was given to us by a friend with no manual.

BTW - there is nothing in the manual about resetting the tv. I just had a look online.

 

[Sam Gangee]

Are you certain that your friend has no manual? He might simply have mislaid it.

Otherwise... http://www.ebay.co.uk/itm/Sony-Brav...nual-Printed-and-Bound-A5-or-A4-/311068330829

or https://www.tradebit.com/filesharing.php/search/0/kdl-32u30

 

[marb]

Are you certain that your friend has no manual? He might simply have mislaid it.

Otherwise... http://www.ebay.co.uk/itm/Sony-Brav...nual-Printed-and-Bound-A5-or-A4-/311068330829

or https://www.tradebit.com/filesharing.php/search/0/kdl-32u30[/QUOTE]

As I have said I have viewed this manual online and it doesn't have any reference to resetting the factory defaults.

http://www.sony.co.uk/support/en/content/cnt-man/KDL-32U3000/list

 

[Sam Gangee]

Maybe it's similar to this?
https://www.youtube.com/watch?v=1J6w8cHRKu0

 

[marb]

Thank you. Right, I managed to get instructions to get to the service menu and it worked ! I keyed in 08 and it reset the factory settings. Surffice to say the tv still fails to detect a HDMI input from 2 machines

 

[Sam Gangee]

OK, at least you've eliminated that possibility. Now disconnect everything and connect just the Humax with the shortest HDMI lead money can buy. Try it in each of the HDMI ports in turn.

 

[marb]

I have only got 2 cables so used the shortest in each input, unplugged all other connections and no joy.

 

[Sam Gangee]

OK, my diagnosis: TV is faulty.

 

[EddieM]

OK, my diagnosis: TV is faulty.