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- 12 Sep 2020
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Hi,
Really hope you can help.
Moved into a new build with a Veritas R8+ alarm installed. Had the basic no screen keypad, which we didn't find very useful.
I've bought the Excel LCD keypad and am trying to get it working.
New LCD keypad is installed where the old keypad was, using same wires, addressed as keypad 6.
Old keypad is now next to the panel.
Old keypad is completely functional in its new location (addressed as keypad 1).
LCD keypad lights up, beeps to key presses and shows alarm status on the screen. But it will not accept any input. Can't enter codes or do anything with it. It recognises that buttons are being pressed with a beep, but it doesn't change anything on the screen, or do anything to the panel.
I believe the new keypad is correctly configured as the tamper light has gone out (and the screen etc is functional).
I have power cycled the system to try and get it working, but hasn't helped.
Any ideas?
Thanks in advance.
Rich
Really hope you can help.
Moved into a new build with a Veritas R8+ alarm installed. Had the basic no screen keypad, which we didn't find very useful.
I've bought the Excel LCD keypad and am trying to get it working.
New LCD keypad is installed where the old keypad was, using same wires, addressed as keypad 6.
Old keypad is now next to the panel.
Old keypad is completely functional in its new location (addressed as keypad 1).
LCD keypad lights up, beeps to key presses and shows alarm status on the screen. But it will not accept any input. Can't enter codes or do anything with it. It recognises that buttons are being pressed with a beep, but it doesn't change anything on the screen, or do anything to the panel.
I believe the new keypad is correctly configured as the tamper light has gone out (and the screen etc is functional).
I have power cycled the system to try and get it working, but hasn't helped.
Any ideas?
Thanks in advance.
Rich
Last edited: