What a fùck about! Sent in the account closure form, filled in the relevant details - mine and my sisters names, death certificate, proof of account in my name that the money is to be paid into and we both signed it. They also wanted certified proof of ID - certified by a doctor, accountant, solicitor etc UNLESS we had an account with them. For quickness, we both opened an account with them in minutes and gave our account numbers. Heard nothing. Phoned up last week and they wanted us to send specimen signatures - the same as what we had already signed. Sent those off, still nothing, phoned up today and they said the specimen signatures we sent didn’t match those on the form! So, got to now go and get copies of passports and get someone to 'certify' them. I think they've got the 'ump because we opened two accounts that we were never going to use.