wrong price on the sticker..

[ColJack]

So I went to look at another car today ( at a dealers, not private sale ) and decided to have it.
On confirming the price the guy said "£1495".
I told him that the window board ( the kind that hangs on the passenger side sun shade ) said £1395.
He said that was a mistake, it should say £1495 and that's the price it's on e-bay for.
My Dad told him that we're only paying the sticker price as that's what it's advertised as on the lot.. so they lost out on £100 because someone grabbed a 3 and not a 4 when making the board up...

If it's marked up at a certain price can they then say that it's wrong and put the price up?

 

[JohnD]

they are not obliged to sell it to you at all, never mind at that price, if they don't want to.

car dealers' prices are just a try-on anyway

 

[Bahco]

No store is obliged to sell at any price even if it is marked up wrongly.

I do seem to remember when I did a small business course years ago that if the price of an item was marked up wrong but you was able to pick it up in your hands then a contract was made and the store had to sell it to you.

Picking a car up with your hands may prove difficult though.

 

[ColJack]

I can see the signs now... "You pick it up, you buy it"...

I know that once a sale has been made, if a mistake in pricing is noticed that they cannot then make you pay the difference, it's your property as soon as the money has changed hands.

this was shown on "how not to get screwed" or whatever it was called.
they set up in a store and priced some Ipods at £49.99 instead of £149.99 and then tried to get the buyer to fork up the difference before leaving the store to see if they knew their consumer rights..

 

[lifesagasman]

always carry around your own sticker to put in the screen...

 

[CortinaV8]

You were actually going to pay the marked price at a car dealers? are you mental?

 

[ColJack]

I took my dad on the test drive.
they took the board out of the window and put it on the back seat. they guy was in the passenger seat with dad in the back..
he could easily have changed the numbers while I drove up and downthe road..
I wonder if they've tried that trick on th real hustle?

 

[skitzee2k]

Any price on an item is an "Invitation to Treat"...which is a fancy way of saying, "this item is for sale, we were thinking it was worth £x...want it?"..
You then make the offer when you take it to the till and say "I will pay you £x for this item". If they accept, that is a contract.
That item is not yours until it is fully paid for ...at the price at the time of sale.

Which means it could be advertised for 10p and then when you bring it to the till, if it comes up at £10...if you want it you have to pay £10.

That said if someone is trying to mislead people they can be fined for false advertising...but they cannot be made to sell it at the incorrect price.

Too many people assume they have rights they do not and vice versa.

 

[Steve]

All I know is, in retail, we're all told by our managers that the price on the shelf is the price we charge (unless its obvious the price the customer is pointing to is not for the product they are claiming it is).

For example, if a customer claims a tin of salmon is the wrong price at the till, and the shelf edge label in front of it is for a tin of beans, we have no obligation to mark the salmon down if the error is obvious (unless they kick up a stink about it, arseholes)

But if the shelf edge label IS for the salmon, but shows a wrong price, we are obliged to mark it down.

Standard practise is for price changes to occur at midnight. Increased prices are put out the day before, and decreased prices are put out the day after. This means the customer can only ever be charged less than the price on shelf.

The whole thing is very grey and as this thread shows, there are many contradicting theories about!

 

[skitzee2k]

The whole thing is very grey and as this thread shows, there are many contradicting theories about!

Not theories Steve. Law.

we are obliged to mark it down

No you are not, you do so because your management has decided it is easier than getting bad will. They could tell them to f**k off.

You do not have to sell anyone anything.

 

[ColJack]

don't they have to have a sign up saying that they "reserve the right to refuse service?

 

[skitzee2k]

don't they have to have a sign up saying that they "reserve the right to refuse service?

Nope.
The ball really is in the shop's court, after all YOU want THEIR possessions.

 

[conny]

Here you go Col, this should clear it up.

What the law says
If a shopkeeper or other trader displays or gives you a misleading price, he is committing a criminal offence.

Useful information
Here are some examples of misleading prices:

•The shelf edge label in a supermarket shows the price as £1.00 but when you get to the check-out you are charged £1.10. However, the seller does not have to legally sell you the product at the lower price.
•The label says 'RRP £149.99, Our Price £99.99' but in actual fact, the RRP is only £99.99.
•The price is described as a 'Special Introductory Offer' but the same price is charged after the introductory period is over.
•You see an item marked 'Was £10.99, now £8.99' but the item had never been on sale in that shop, or any other branch if it's a chain, at the higher price.
•A repairman quotes you a price to fix an appliance in your home. When you receive the final bill it includes a call-out charge which was not included in the original quotation.
Sometimes a trader may make a genuine mistake and put the wrong price on an item. For example, a coat which he intends selling at £99.99 may have been marked at £9.99. In such a situation you have no right to insist that the trader sells you the coat at the marked price.

From 'Consumerline' website.

 

[skitzee2k]

Any price on an item is an "Invitation to Treat"...which is a fancy way of saying, "this item is for sale, we were thinking it was worth £x...want it?"..
You then make the offer when you take it to the till and say "I will pay you £x for this item". If they accept, that is a contract.
That item is not yours until it is fully paid for ...at the price at the time of sale.

Which means it could be advertised for 10p and then when you bring it to the till, if it comes up at £10...if you want it you have to pay £10.

That said if someone is trying to mislead people they can be fined for false advertising...but they cannot be made to sell it at the incorrect price.

Too many people assume they have rights they do not and vice versa.

Oooh yeah.

 

[gregers]

funny enogh this has come up tonight on another forum i use,many thanx for clearing this up.
i too thought(and posted)that once advertised then it was a done deal

everyday is a leaning day.