Screwfix newbies

Joined
10 Dec 2009
Messages
713
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Location
Middlesex
Country
United Kingdom
Is it just me or does anyone else find it most frustrating when after having placed your click and collect order online, or or filled in your ticket in store for screwfix (or toolstation),
the person in front of you proceeds to the counter and asks the assistant the most vague of questions like "i need some screws"
The poor assistant then has to spend 10 mins going through the catalogue/system trying to work out exactly what the person wants while the queue backs up

I think these customers should be swiftly sent down the road to the nearest BnQ ;)
 
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I went into toolstation and did exactly what you described. There were two people serving. guy behind, I went to one person, he went to the other. Not a problem.
 
I went into toolstation and did exactly what you described. There were two people serving. guy behind, I went to one person, he went to the other. Not a problem.

Yes some times i get lucky, always seems to be when im on the clock that i get held up though
 
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